Three-Ecom Building, Mall Of Asia, Seaside Blvd., Pasay City, Metro Manila
- Job Title: Earn up to 24,500! No BPO experience! - Location: Pasay - Job Type: Full-time - Experience Level: Entry
In this role at Alorica Philippines, you will have the opportunity to earn up to 24,500 with no prior BPO experience required. As a part of our dynamic team in Quezon City, you will be responsible for providing exceptional customer service and support to our clients. You will work in a collaborative team environment using cutting-edge tools and technologies to ensure high-quality service delivery.
- Respond to customer inquiries via phone, email, and chat - Provide accurate information on products and services - Resolve customer complaints and issues in a timely manner - Escalate complex problems to the appropriate team member - Collaborate with team members to meet and exceed customer satisfaction goals - Maintain up-to-date knowledge of products, services, and company policies
- Excellent communication and problem-solving skills - Ability to multitask and work in a fast-paced environment - High school diploma or equivalent - Basic computer skills - Willingness to learn and adapt to new technologies - Customer service experience is a plus
- Competitive salary and benefits package ? - Career growth opportunities within the company ? - Training and development programs ? - Fun and supportive team environment ? - Modern office facilities ? - Employee discounts and perks ?
At Alorica Philippines, we pride ourselves on fostering a culture of teamwork, innovation, and excellence. We are committed to providing our employees with opportunities for professional growth and development. Join us to be a part of a talented team that values collaboration, creativity, and customer satisfaction.
To apply for this exciting opportunity at Alorica Philippines, please visit our website and submit your application online. We look forward to welcoming you to our team!
About Alorica Philippines
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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