

Mezza Residences, Aurora Boulevard, Quezon City, Metro Manila, Philippines
Job Title: Technical Support Representative (Voice Account)
Work Location: Alorica Mezza, Quezon City
Start your career with Alorica Mezza as a Technical Support Representative (Voice Account)! You’ll be responsible for assisting customers with technical inquiries, troubleshooting issues, and providing clear, effective solutions over the phone.
If you’re tech-savvy, customer-focused, and eager to learn, this is a great opportunity to grow your skills in a dynamic and supportive environment.
Must be at least 18 years old
High School Graduate or above (Senior High, Vocational, or College level)
No BPO experience required — but it’s a plus
Excellent English communication skills (verbal and written)
Basic computer navigation and troubleshooting knowledge
Willing to work onsite at Alorica Mezza, Quezon City
Amenable to night shifts, weekends, and holidays
About Alorica Philippines
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At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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