UP TO 30K PER MONTH (BASIC + INCENTIVES)- TECH SUPPORT WITH RELOCATION INCENTIVE FOR NON DAVAO CITY RESIDENTS-DAVAO CITY

Alorica Philippines - UP TO 30K PER MONTH (BASIC + INCENTIVES)- TECH SUPPORT WITH RELOCATION INCENTIVE FOR NON DAVAO CITY RESIDENTS-DAVAO CITY

Location Matina IT Park, Gen. Douglas MacArthur Highway, Talomo, Davao City, Davao del Sur, Philippines

Job Description

Job Title: UP TO 30K PER MONTH (BASIC + INCENTIVES)- TECH SUPPORT WITH RELOCATION INCENTIVE FOR NON DAVAO CITY RESIDENTS-DAVAO CITY Location: Davao City Job Type: Full-time Experience Level: Entry Level Industry: BPO

About the Role

Join our dynamic team at Alorica Philippines as a Tech Support Specialist and earn up to 30K per month with relocation incentives for non-Davao City residents. You will be responsible for providing technical assistance to customers over the phone, troubleshooting issues, and ensuring top-notch customer service. We prioritize teamwork, continuous learning, and excellence in delivering support services.

Key Responsibilities

  • Assist customers with technical inquiries and issues
  • Troubleshoot hardware and software problems
  • Provide accurate and timely solutions to customers
  • Document customer interactions and solutions
  • Collaborate with team members to improve processes and customer satisfaction
  • Adhere to quality standards and KPIs

Qualifications

  • Strong communication skills
  • Basic technical knowledge and troubleshooting skills
  • Customer service experience is a plus
  • College Graduates

Benefits

  • Competitive salary with performance bonuses ?
  • Relocation incentive for non-Davao City residents ?
  • Career growth opportunities ?
  • Health and wellness programs ?
  • Fun and collaborative work environment ?
  • Training and development programs ?
  • Monthly Incentives

Why Join Us

At Alorica Philippines, we foster a culture of inclusivity, teamwork, and growth. Joining our team means becoming part of a supportive community that values your contributions, provides opportunities for career advancement, and equips you with the tools and technology needed to succeed in the BPO industry. We are committed to excellence and believe in investing in our employees' development.

How to Apply

To apply for the Tech Support Specialist position, please visit our company website and submit your application online. We look forward to welcoming driven individuals who are passionate about customer service and technology.

Skills Required

Qualification Required

  • College Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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