21F Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Provide support via email, chat, and phone for web/app-based products.
Resolve customer issues and escalate when needed.
Ensure timely and accurate case handling based on KPIs.
Learn multiple products to address diverse customer needs.
Communicate clearly and calmly, especially under time-sensitive situations, guiding customers through resolutions.
Accurately document issues and actions to support team learning and service improvements.
Collaborate with the team and support reporting tasks.
Continuously build knowledge to take on more complex concerns over time.
Who are we looking for?
Completed at least 2 years in college (vocational accepted)
Minimum of 1 year technical support or customer service in a BPO/SaaS industry
Preferably with experience in using customer support software and tools
Strong verbal and written English communication skills
Amenable to work day/mid/night shifts
Can work in Ortigas Center, Pasig City
How to Apply?
Source of Application: Job Boards - JOBYODA
Online
Send us your application through JOBYODA and begin your #BeMore journey virtually Mon-Fri, 9am-5pm via https://bit.ly/TDCXManilaVirtualRecruitment. Declare JOBYODA as the source of your application during your interview.
Onsite
Send us your application through JOBYODA and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm. Declare JOBYODA as the source of your application during your interview.
ID verification may be conducted at any stage of the recruitment process.*
About TDCX
Read more about Us
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit www.tdcx.com for more info.
Read more about Us
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