
5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)
Job Title: Customer Service Representative l Hotel Reservation Team
Location: Makati City
Job Type: Full-time
Experience Level: Entry
Join our Hotel Reservation Team at Alorica Philippines and be part of a company that turns customer interactions into memorable experiences!
As a Customer Service Representative, you’ll help customers book their ideal stays, resolve inquiries, and make sure every guest leaves the conversation satisfied. You’ll thrive in a collaborative environment that values teamwork, innovation, and excellent communication — all while building a rewarding career in the BPO industry.
At Alorica Philippines, we foster a supportive and inclusive work environment where your contributions are valued and recognised. Join us to experience career growth opportunities, state-of-the-art technology, and a team that is committed to excellence in customer service. Be part of a company that prioritises employee well-being and offers a platform for you to thrive and succeed.
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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