Alorica Philippines - Customer Service Representative - Virtual Process

Location Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

Job Pitch

Enjoy the following:

18,500 to 24,500Php Salary Package!
+ Program Incentives
+ 20% Night Differential
HMO Incentives
Work Onsite at our IG-worthy site! Near MRT/LRT, PITX, Terminal Stations and Mall of Asia!

Basic Qualifications:

Any level or degree in College
Must have completed Senior High School (New Curriculum) or High School Graduate (Old Curriculum)
Good Comprehension & Communication Skills
Must be able to work onsite in Pasay
Amenable to work with shifting & graveyard schedule.
Preferably with at least 6 months of BPO experience
No experience & Fresh graduates are welcome too!

Job Description

Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries and complaints efficiently.
Maintain accurate records of interactions and transactions.
Collaborate with team members to improve service processes.
Stay updated on products and services to assist customers effectively.
Assist customers, resolve inquiries, handle calls in a call center environment, and maintain discretion.

Skills Required

Creative Thinker
Problem Solving Skills
Analytical Skills
Calm Under Pressure
Open to Flexible Schedules
Attention to Detail
Empathetic to Customers
Positive Attitude
Strong Communication Skills

Qualification Required

High School Graduate

0 Shares
1. Facebook
2. Twitter
3. WhatsApp
4. Linkedin

What this jobs offers

About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com