Customer Service Representative | Palawan

Foundever® - Customer Service Representative | Palawan

Location Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City, 1110 Metro Manila

Job Pitch

Join Our Team as a Customer Service Representative!
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy problem-solving? We're seeking a highly skilled and customer-focused Customer Service Representative to join our team!

Job Description

Provide exceptional customer service, respond to customer inquiries, resolve issues, and promote products/services via phone, email, chat, or in-person.

*Key Responsibilities*
1. Handle customer inquiries and concerns
2. Resolve issues and provide solutions
3. Provide product/service information
4. Process customer orders and payments
5. Maintain accurate customer records

*Requirements*
- Excellent communication and problem-solving skills
- Customer service experience preferred
- Ability to work in a fast-paced environment

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

Foundever® About Foundever® Read more about Us

Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.? Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Read more about Us