Customer Service Representative | Palawan Foundever™ - Customer Service Representative | Palawan

Location Ground Floor e-Life Digital Zone, Eton Cyberpod - Ortigas (Corinthian), Ortigas Avenue cor. EDSA, Quezon City, 1110 Metro Manila

Job Description

Foundever™ is committed to providing equal opportunities for all individuals and promoting diversity and inclusion in our organization. We do not discriminate against anyone based on their race, religion, color, gender, sexual orientation, marital status, veteran status, or disability status.

As a Customer Service Associate, your primary responsibility will be to assist customers with any concerns they have regarding their accounts. You will be required to gather customer information and analyze their needs over the phone, then recommend potential products or services to management based on your assessment.

What we have to offer:

• Medical coverage for you and your qualified dependents

• Career advancement through our Track Trainee program

• Earn up to P6k for every successful employee referral

What we need for the role:

• Having proficient Computer and English communication skills, both in writing and speaking, is essential.

• High School Graduates (Old curriculum) or Senior High School Graduates

• Technical/Vocational Graduate

• Vocational graduates, college graduates, or college undergraduates with at least 60 units earned and at least 6 months of customer service experience are a plus.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

Foundever™ About Foundever™ Read more about Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.? Mission: At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Read more about Us