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Alorica - MJ Plaza - Customer Service Agents - Alorica Makati | Up to 29.5K monthly
2310 Chino Roces Ave, Makati, Metro Manila
Job Pitch
Start your journey and become part of our growing family here at Alorica Centris! We offer very promising career paths with competitive salary and relocation packages! To take advantage of this awesome stuff, you must first: -be at least 18 years old -be at least an HS/SHS graduate -have good communication skills -be amenable to shifting schedules -be willing to work on-site. What are you waiting for? APPLY NOW! Stay safe and we will see you soon!
Job Description
This is a general customer service position that varies from telco services, and retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Skills Required
- Creative Thinker
- Problem Solving Skills
- Analytical Skills
- Calm Under Pressure
- Open to Flexible Schedules
- Attention to Detail
- Empathetic to Customers
- Positive Attitude
- Strong Communication Skills
Qualification Required
- High School Graduate
About Alorica - MJ Plaza
Read more about Us
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com
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