Customer Experience Agent - Tech Account Alorica Philippines - Customer Experience Agent - Tech Account

Location Eton Centris, Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines

Job Pitch

Are you ready to kickstart your career in customer service? We’re looking for passionate individuals to join our team as Call Center Agents!

Why Apply?

  • Earn up to 1500 GCash once hired!
  • Enjoy a 10,000 PHP sign-in bonus!
  • Work in a vibrant and supportive environment.
  • Opportunities for growth and development.

Apply on-site today and be part of a dynamic team that values your skills! Don’t miss out on this chance to enhance your career and enjoy fantastic benefits.

Job Description

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

 

Requirements

  • High school diploma or GED 
  • Customer service experience is a plus
  • Strong computer navigational skills
  • Familiarity with Microsoft Office applications (Word, Excel)
  • Excellent oral and written communication skills
  • Exceptional listening/comprehension skills
  • Professional and courteous 
  • Customer oriented 

Work Environment

  • Regular work performed in a climate-controlled, call-center environment.
  • Ongoing usage of phone and computer systems

Physical Demands

  • Constant sedentary work

Benefits

  • Health, dental, and vision coverage/HSA
  • PTO
  • Paid holidays and sick time
  • Leadership programs
  • Paid training and tuition reimbursement
  • Employee assistance program

 

Next Steps

  1. Place an application
  2. Complete your online assessment if applicable 
  3. Our team will review your application
  4. If selected to move forward, our team will follow up directly 

 

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. 

 
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Read more about Us
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