Collections Account at Bridgetowne - Get as much as 37K* Monthly

Concentrix - Collections Account at Bridgetowne - Get as much as 37K* Monthly

Location C5-Ortigas Avenue Interchange, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Job Description

Job Description

Start your career with a fast-growing Collections Account! As a Customer Service Representative, you will assist customers regarding outstanding balances, payment arrangements, and account-related concerns. You'll provide excellent customer service while helping customers find suitable payment solutions and ensuring compliance with company policies.

Key Responsibilities

  • Handle inbound and outbound calls related to customer accounts.
  • Assist customers with billing inquiries, payment options, and account resolutions.
  • Negotiate payment arrangements while maintaining professionalism and empathy.
  • Update customer records accurately in the system.
  • Meet quality, productivity, and performance metrics.
  • Ensure compliance with company policies and applicable regulations.

Qualifications

  • At least High School Graduate (Old Curriculum) or Senior High School Graduate.
  • At least 1 year of customer-engaging experience (BPO or non-BPO).
  • Excellent English communication skills.
  • Basic computer navigation and typing skills.
  • Willing to work onsite in Bridgetowne, Quezon City.
  • Amenable to shifting schedules, weekends, and holidays.

Perks & Benefits

  • Competitive salary package of up to ₱37,000 Monthly*
  • Performance incentives
  • Night differential and overtime pay
  • HMO and health benefits
  • Paid training
  • Government-mandated benefits
  • Career growth and advancement opportunities
  • Fun and inclusive work environment

Apply today and build your career with our Collections Account in Bridgetowne! ?

Salary package may vary depending on qualifications, experience, and hiring assessment results.

Skills Required

  • Analytical Skills
  • Attention to Detail
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Concentrix About Concentrix Read more about Us

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We’re proud to be recognized with awards such as "World's Best Workplaces," “Great Place to Work,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, now's the perfect time to join our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Start your Concentrix journey today and discover why over 440,000 game-changers around the globe call us their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Like and follow us on Facebook and TikTok @ConcentrixPH or visit www.concentrix.com to learn more about us.

 

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