2/F New Street Building Mac Arthur Highway Balibago Angeles City Philippines 2009
We’re Hiring: Client Relationship Manager
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Client Relationship Manager to join our team at Cloudstaff, the #1 workplace everywhere!
Role: Client Relationship Manager
Work Arrangement: Work From Office (Angeles site)
Schedule: Night shift
Key Responsibilities:
Client Knowledge and Engagement: Develop a profound understanding of your clients' business operations, challenges, and staffing needs.
Strategic Account Management: Employ mutual account planning and account sales planning tools to systematically approach growth. Regularly update and seek cross- functional feedback to refine these strategies to help you hit your defined growth KPIs.
Recruitment and Process Optimization: Be directly responsible for client recruitment, from raising and tracking Job Requests in our CS jobs system to guiding clients swiftly through the hiring, ensuring a high fill rate and low average time to fill.
Cross-functional Recommendations: Collaborate with recruiters, subject matter experts, and clients to ensure alignment on complex Job Requests, presenting strategies that showcase your knowledge of the client’s business and their staffing plans.
Innovation and Enhancement: Continuously identify opportunities for process, training, and offering enhancements.
Staff insights: Act as a leader for staff relations in your engaged portfolio. This involved regular staff check-ins, understanding upskilling and training requirements, attendance and performance coaching, career advice and retention risk assessments.
Revenue growth: Innovate and identify upsell opportunities, mastering our value-add product messaging and solution selling techniques. Provide regular client growth strategy updates to the growth and leadership team
Cloudstaff: Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
**To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms via https://jobs.cloudstaff.com/. Please use a clean, distraction-free background and speak clearly and articulately.**
About Cloudstaff
Read more about Us
Cloudstaff is the fusion of great people, innovative technology, and a culture that engages our staff and promotes personal and professional growth.
Cloudstaff was established in 2005 by Australian Internet pioneer Mr. Lloyd Ernst. The company initially focused on software development for Western markets.
In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region, commencing with a small team of only seven staff. As a result of the successful expansion, the company was able to extend its service offerings and workforce.
Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.
Currently, Cloudstaff employs over 5,000 staff members and contractors across 17 world-class offices and locations. Furthermore, the company is experiencing an average monthly growth rate of 7.5%. Additionally, Cloudstaff operates sites in India, Colombia, and the Philippines.
Read more about Us
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