Call Center Agents (No Experience Required)

TORCH Solutions - Call Center Agents (No Experience Required)

Location Cebu

Job Description

  • Job Title: Call Center Agents (No Experience Required)
  • Location: Davao City
  • Job Type: Full-time
  • Experience Level: Entry

 

About the Role

As a Call Center Agent at TORCH Solutions, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service over the phone. You will join a dynamic team in a fast-paced environment where you will have the opportunity to develop valuable customer service skills. Our company prioritizes quality and ensures that all team members are equipped with the tools and support they need to succeed.

Key Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Provide information about products and services
  • Resolve customer complaints and issues
  • Update customer records in the database
  • Meet and exceed customer service goals
  • Collaborate with team members to ensure customer satisfaction

Qualifications

  • Excellent communication skills
  • Ability to multitask and prioritize tasks
  • Basic computer skills
  • High school diploma or equivalent
  • No previous call center experience required

Benefits

  • Competitive salary ?
  • Healthcare benefits ?
  • Career growth opportunities ?
  • Training and development programs ?
  • Fun and supportive work environment ?
  • Team building activities and events ?

Why Join Us

At TORCH Solutions, we believe in fostering a positive and collaborative work culture where every team member is valued and supported. We offer ongoing training and development opportunities to help you grow in your career. Our focus on quality and customer satisfaction sets us apart in the BPO industry, making TORCH Solutions a unique and rewarding place to work.

How to Apply

If you are interested in joining our team as a Call Center Agent, please click the Apply Now and submit your application.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

TORCH Solutions About TORCH Solutions Read more about Us

About TORCH Solutions

TORCH Solutions is a leading BPO company based in Davao City, Philippines. We provide exceptional outsourcing solutions to clients worldwide, helping them streamline their operations and achieve business success.

Company Location

We are located in the vibrant city of Davao, known for its rich culture, beautiful landscapes, and friendly community. Our office is situated in a strategic location, easily accessible to various amenities and transportation options.

Company Size

At TORCH Solutions, we have a diverse and talented team of over 500 employees. Our company continues to grow, offering ample opportunities for career advancement and professional development.

Work Culture and Environment

We foster a collaborative and inclusive work culture, where every employee is valued and respected. Our dynamic team works together to achieve common goals, promoting creativity, innovation, and continuous improvement.

Key Employee Benefits

At TORCH Solutions, we value our employees and offer competitive benefits to support their well-being and development. Some of our key employee benefits include health insurance, performance bonuses, paid time off, training programs, and career advancement opportunities.

Why Candidates Should Join

Joining TORCH Solutions means joining a company that values its employees, promotes growth and professional development, and provides a supportive work environment. You will have the opportunity to work on exciting projects, collaborate with a talented team, and make a meaningful impact on our clients' success. Come be a part of our dynamic team and take your career to the next level with TORCH Solutions.

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