CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP! - 10,000 PHP SIGN ON BONUS -  MAKATI

Alorica Philippines - CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP! - 10,000 PHP SIGN ON BONUS - MAKATI

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

Job Title: CUSTOMER SERVICE FOR HEALTHCARE ACCOUNT TO START ASAP! - 10,000 PHP SIGN ON BONUS - MAKATI Location: Quezon City Job Type: Full-time Experience Level: Entry / Mid / Senior Industry: BPO

About the Role

Join our team at Alorica Philippines as a Customer Service Representative for a healthcare account in Makati! Be a part of a dynamic and supportive team environment where you will assist customers with inquiries, provide information on healthcare services, and ensure a high level of customer satisfaction. Alorica is committed to quality customer service and provides comprehensive training to set you up for success in this role.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Provide accurate information on healthcare services
  • Assist customers with account management and issue resolution
  • Ensure customer satisfaction through excellent service
  • Collaborate with team members to meet and exceed performance goals
  • Document customer interactions and feedback for continuous improvement

Qualifications

  • Excellent communication skills, both verbal and written
  • Previous customer service experience is a plus
  • Basic knowledge of healthcare services and terminology
  • Ability to work in a fast-paced environment and multitask effectively
  • Strong problem-solving skills and attention to detail
  • High school diploma or equivalent

Benefits

  • Competitive salary package ?
  • Healthcare benefits and insurance coverage ?
  • Career growth opportunities and advancement ?
  • Employee discounts and perks
  • Fun and supportive team environment ?
  • Comprehensive training programs

Why Join Us

At Alorica Philippines, we foster a culture of teamwork, innovation, and career development. We provide our employees with the tools and technology needed to succeed in their roles and offer unique opportunities for growth within the company. Join us and be a part of a passionate team dedicated to delivering exceptional customer service.

How to Apply

If you're ready to start your career with Alorica Philippines, please apply directly through our company website or visit our office for a walk-in interview. We look forward to welcoming you to our team!

 

 

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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