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CSR (Project-based) | Financial account | Earn 20K plus 5K* completion bonus ResultsCX - Alaska A - CSR (Project-based) | Financial account | Earn 20K plus 5K* completion bonus

Location 120 Eulogio Rodriguez Jr. Ave, Pasig, Metro Manila, Philippines

Job Description

Hiring now!

This is the best time to start a new career with a fast-paced and Great Place to Work certified company that provides recognition and accolades to its top performers! At ResultsCX, you’ll be recognized for your contributions, leadership, and impact – every colleague has the opportunity to participate fully in the global economy by providing excellent customer service experience to our clients.

To join our team, you need:

  • At least high school diploma for old curriculum, SHS for new curriculum
  • At least six (6) months of direct customer service or sales experience is required.
  • Previous experience in supporting a US financial service account is an advantage.
  • Excellent communication and persuasion skills
  • Must be calm, composed, and empathic in discovering and addressing customer needs.
  • Ability to make quick decisions by using available resources, seek input, and considers short- and long-term implications.
  • Ability to work in a dynamic environment and can quickly adapt to changing work conditions.
  • High level of self-discipline, confidentiality, and precision
  • Excellent computer knowledge and skills: can navigate multiple systems, use specialized software and tools to answer customer inquiries and concerns.
  • Ability to work with a team.
  • Ability to work flexible hours to meet customer needs including nights, weekends, and holidays.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

ResultsCX - Alaska A About ResultsCX - Alaska A Read more about Us

For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).

Read more about Us
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