ResultsCX - QPlaza - CSR | Entertainment Account | ResultsCX Cainta
Q Plaza, Marikina-Infanta Highway, Cainta, Rizal, Philippines
Job Pitch
Why join our ResultsCX team?
- Add your unique talent to our team
- Explore opportunities to grow personally and professionally
- Earn and save, we’ve got you covered with Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Offs
- We value your mental health with work-life balance
- Be a part of an inclusive culture, work with a diverse team
- Provide unbelievable service that makes a customer’s day a little brighter
ResultsCX is an equal opportunity employer that values diversity and inclusion. Be part of our team as a Customer Experience Representative, you will enjoy Limitless Opportunities for development and growth!
Job Description
Join ResultsCX and take pride in being the voice of our customers. Our Customer Experience Representatives are passionate in helping our customers! You will be giving instructions, answering questions, and helping resolve customer issues. If you have a positive attitude, patience, strong computer skills, and the ability to solve problems, we want you!
How can you make a difference?
- Provide excellent customer service
- Communicate with customers over the phone, via email, and/or online chat
- Multitask on multiple computer screens and windows to attend to the customer’s concern
- Resolve issues while providing an exceptional customer experience
To join our team, you need:
- To be of legal working age
- At least high school diploma for old curriculum, SHS for new curriculum
- At least 6 months BPO experience
- Exceptional communication skills
- Ability to type 35 words per minute
- Basic computer navigation skills
- Positive attitude, strong work ethic and ability to thrive in a dynamic environment
Skills Required
- Strong Communication Skills
Qualification Required
- High School Graduate
About ResultsCX - QPlaza
Read more about Us
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
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