Teleperformance Aura - Business Analyst (Spec-level) |Teleperformance Aura

Name: Jobyoda
Address: Level 10-1 Fort Legend Tower, 3rd Avenue, 31st Street, Taguig, Metro Manila, 1634, Philippines
Price range: $$$

Location 6F SM AURA Office Tower, 26th Street corner McKinley Parkway Taguig City

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Job Description

Holds expertise in PowerPoint presentations. Having a technical knowledge how to maximize Microsoft PowerPoint’s functions, and the creative background needed to beautify presentations that drive clear objectives is an advantage.
Has experience working in the BPO industry to assist team with key metrics and presentations – creating visually empowering presentations for operations.
Has knowledge on Data analysis to create clear and effective data visualization and Insightings working closely with Senior ACM.
Collecting and analyzing the project's business requirements and transferring the same knowledge to development team.
Evaluating the data collected through task analysis, business process, surveys and workshops.
Preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents.
Documenting the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client.
Performs in-depth analyst for portfolio management and undertake strategy development
Submits reports regularly on the basis of these analyses
Conducts research studies to identify loopholes in their strategies and also discover new opportunities or areas to focus in
Other duties / responsibilities that may be assigned by the manager

Required Skills:

Bachelor's degree in Business Administration, Computer Science, or any related field from an accredited institution.
At least 2-3 years previous related experience directly related to the duties and responsibilities specified.
Minimum Training Required
Must show strong analytical and problem-solving skills
Must be able to work in a team, leading and motivating them
Should be aware of the basic technical software and applications need in this line of work
Good communication skills, both written and verbal are important

Skills Required

Strong Communication Skills
Positive Attitude
Empathetic to Customers
Attention to Detail
Open to Flexible Schedules
Calm Under Pressure
Analytical Skills
Problem Solving Skills
Creative Thinker

Qualification Required

College Graduate

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About Teleperformance Aura Read more about Us

Teleperformance is a global digital business services company.

We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.