7th F Five E-Com Center, Harbor Drive, MOA Complex, Pasay
Your potential has a place here with TTEC’s award-winning employment experience. As a Seasonal Chat Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 10am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Connect and resolve issues with customers using written communication only
What You Bring to the Role
Completed senior high school or two years in college
At least 6 months of customer service experience.
Recognize, apply and explain your product or service knowledge.
Computer experience
What You Can Expect
Get Php 9,000* Completion Bonus (*terms and conditions apply)
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to the account Team Leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Read more about Us
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day. While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day. So, if you’re looking for a career full of purpose and potential, come on over
Our Purpose Deliver humanity to business.
Our Mission Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
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