Be part of America’s #1 Department Store! | CSR for US Retail Account Alorica - By The Bay - Be part of America’s #1 Department Store! | CSR for US Retail Account

Location Three-Ecom Building, Mall Of Asia, Seaside Blvd., Pasay City, Metro Manila

Job Pitch

Why You’ll Love This Job:

  • Competitive Salary Package: Earn 18,500Php plus program incentives and a 20% night differential.
  • Health Benefits: Enjoy HMO incentives to keep you and your family healthy.
  • Prime Location: Work onsite at our Instagram-worthy office near MRT/LRT, PITX, Terminal Stations, and Mall of Asia.
  • Exciting Work Environment: Be part of a vibrant team and participate in exciting store events and promotions.

What We’re Looking For:

  • Educational Background: Any level or degree in college, or completion of Senior High School (New Curriculum) or High School (Old Curriculum).
  • Skills: Good comprehension and clear communication skills.
  • Flexibility: Must be able to work onsite in Pasay and be amenable to shifting and graveyard schedules.

Job Description

Join America’s #1 Department Store as a Customer Service Representative!

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? Look no further! We are seeking enthusiastic individuals to join our team as Customer Service Representatives for a US Retail Account.

Your Role:

  • Customer Interaction: Be the face of magic! Interact with customers over the phone, email, online chat, or social platforms to resolve their questions or concerns.
  • Information Management: Maintain and update customer information as necessary.
  • Support: Provide product or service information and support customers with their needs.

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica - By The Bay About Alorica - By The Bay Read more about Us

At Alorica, we’re redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we’re proud to say over 70% of our leaders are promoted from within!

But that’s not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.

Read more about Us
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