? Apply Now: Technical Support Role with ?27K Salary + Relocation Package!

Alorica Philippines - ? Apply Now: Technical Support Role with ?27K Salary + Relocation Package!

Location Matina IT Park, Gen. Douglas MacArthur Highway, Talomo, Davao City, Davao del Sur, Philippines

Job Description

Job Title: ? Apply Now: Technical Support Role with ₱27K Salary + Relocation Package! Location: Quezon City Job Type: Full-time Experience Level: Entry

About the Role

Join our dynamic team at Alorica Philippines as a Technical Support Specialist. In this role, you will provide top-notch assistance to customers requiring technical support. You will work with cutting-edge tools and collaborate with a talented team to deliver exceptional service. At Alorica, we prioritize quality and customer satisfaction above all else.

Key Responsibilities

  • Assist customers with technical issues over the phone, email, or chat
  • Troubleshoot software and hardware problems
  • Educate customers on product features and functionality
  • Document all interactions and solutions accurately
  • Collaborate with team members to improve processes and customer experience
  • Meet or exceed performance metrics and KPIs

Qualifications

  • Strong technical skills in troubleshooting and problem-solving
  • Excellent communication and customer service skills
  • Previous experience in a technical support role is a plus
  • Bachelor's degree in Computer Science or related field

Benefits

  • Competitive salary of ₱27,000
  • Relocation package for qualified candidates ?
  • Career growth opportunities within the company ?
  • Healthcare coverage ?
  • Fun and collaborative work environment
  • Continuous training and development programs

Why Join Us

At Alorica Philippines, we foster a supportive and inclusive culture where teamwork and collaboration are valued. We provide ample opportunities for career growth and development, utilizing the latest tools and technology to deliver exceptional service. Join us to be part of a unique and exciting team!

How to Apply

If you are ready to jumpstart your career with Alorica Davao, proceed to this link to schedule your online interview and receive instructions for the next steps in your application process.

https://bit.ly/aloricacareersdavao

Skills Required

Qualification Required

  • High School Graduate

What this jobs offers

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

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