APPLICATION ENGINEER ASSISTANT TRADE-UP INTERNATIONAL, INC. - APPLICATION ENGINEER ASSISTANT

Location State Condominium I, Salcedo, Makati, Metro Manila, Philippines

Job Pitch

We treat our employees as family members. We love to bond thru drinks and meals.  We have 2 sets of company outing, gathering at the outstkirt of Metro Manila, one in middle of the year and the end of year prior to Christmas vacation.

Job Description

Job Summary:  Technical Assistant plays a vital role in providing technical support and assistance to the Technical Repair Head and responsible for performing clerical functions including filing, composing emails, printing documents, and inventory of repair parts.

 

Duties and Responsibilities:


a. Receive or frequently pick up unit from client and issue transmittal document with

corresponding unit model, serial number and accessories included.

b. Assess for repair units and take pictures of faulty part as proof to client.

c. Make a checklist of procedures that needs to be done including parts to be replaced.

d. Provide an Assessment Summary Report to client that includes company information,

unit details, repair procedures, faults found, parts to be replaced, and picture proof of

faulty.

e. Produce a proposal for client with labor and faulty parts.

f. Receive Purchase Order and have it checked if amount reflected is the same as quoted.

g. Repair units and provide necessary documents (Delivery Receipt, Repair Summary

Report, Splice Test Report, Purchase Order)

h. Schedule the pickup or delivery of the repaired units.

i. Frequently deliver unit to client and test upon request.

j. Follow up overdue repair payments.

k. Update all the parts used from time to time to ensure the inventory of the parts.

l. Generate the excel file to make list of low in stock parts to be replenished.

m. Receive mails, Invoice, SOA (Statement of Account) etc. and forward to respective

recipients.

n. Attend to the needs and request of Superiors especially with regards to repair.

o. Monitor all units that are due for calibration.

p. Ensure software of all purchased units are updated to latest before the delivery

schedule and put necessary stickers for warranty purposes.

q. Keep the repair documents complete for transparency.

r. Provide necessary documents of the repaired units to finance officer for Billing/Invoice

issuance.

s. Printing and Filing documents.

t. Composing emails.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Calm Under Pressure
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate

What this jobs offers

TRADE-UP INTERNATIONAL, INC. About TRADE-UP INTERNATIONAL, INC. Read more about Us

A Philippine-trading company incorporated on June 29, 1992. Trade-Up is continually committed in providing its customers, partners and stakeholders pioneering products and exemplary customer service.

Testament to its commitment to excellence, Trade-Up has been a trusted and exclusive partner for Fiber Optic Products of one of the leading technology companies in Japan since 1994, Fujikura Ltd.

With over 120 years of rich history, Fujikura has long established itself as being one of the leading technological innovators in Japan and all over the world as well. Among its many innovations is the company’s capacity products for Optical Distribution Networks including real time monitoring system. In its effort to provide total solutions to its customers, Trade-Up International is also the exclusive distributor of AFL NOYES Test Equipment.

On its 26th year of operation, a new management team is tap to bring in expertise and know-how in the telecommunications, information technology and industrial technologies. The team is composed of veterans of the telecoms industry with experiences gained from both operators and vendors, domestic and international.

Together with new technology partners and the expertise of the new management team, Trade-Up may now provide customers total solutions including design, installation and commissioning of telecommunications and IT networks including power and protection systems.

Check out our website at https://tradeup-intl.com/

Read more about Us
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