TaskUs PH - 26,600 PHP for Technical Support Campaign | TaskUs Molino ( TaskUs Greenhouse - Molino Cavite )

Location MDC 101, Molino - Paliparan Road, Molino IV, Bacoor, Cavite, Philippines

Job Description

Job Title: 26,600 PHP for Technical Support Campaign | TaskUs Molino ( TaskUs Greenhouse - Molino Cavite ) Location: Molino Cavite Job Type: Full-time Experience Level: Entry / Mid / Senior Industry: BPO

About the Role

Join our dynamic team at TaskUs PH as a Technical Support Representative for our Molino site in Cavite. As part of the TaskUs Greenhouse program, you will provide top-notch technical assistance to customers while working in a collaborative and supportive team environment. TaskUs is dedicated to delivering high-quality service and fostering a culture of growth and development.

Key Responsibilities

Provide excellent technical support to customers via phone, email, or chat
Troubleshoot technical issues and provide solutions in a timely manner
Document customer interactions and resolutions accurately
Collaborate with team members to enhance overall customer experience
Meet performance metrics and goals set by the company
Stay updated on product knowledge and industry trends

Qualifications

With 6 month Technical support in BPO industry or 1 yr BPO experience
Sales Experience is a plus but not required
Wlling to work on-site
Ability to work in a fast-paced environment and handle multiple tasks
Experience in technical support or customer service is a plus
Knowledge of basic IT concepts and troubleshooting techniques
High school diploma or equivalent

Benefits

Competitive salary of 26,600 PHP
Career growth opportunities ?
Healthcare benefits ?
Fun and inclusive work culture ?
Training and development programs
Employee discounts and perks

Why Join Us

At TaskUs PH, we prioritize teamwork, continuous learning, and providing our employees with the tools and resources they need to succeed. Joining our team means being part of a community that values collaboration, innovation, and employee well-being. Experience a supportive work environment and take your career to the next level with TaskUs.

How to Apply

If you are passionate about providing exceptional technical support and want to be part of a leading BPO company, apply now through our company site. We look forward to having you join our team!

Skills Required

Qualification Required

High School Graduate

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What this jobs offers

About TaskUs PH Read more about Us

TaskUs provides #RidiculouslyGood BPO services in Digital CX, Content Security, Data & AI Operations, and Consulting to the world’s most innovative and disruptive brands. It started with one ridiculously good idea: put people first. We are not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. From our Ridiculously Refreshing sites and facilities around the globe; to educational grants for employees and their children; to healthy, subsidized meals that fund local charities – we provide the absolute best to our people, making Us the top professional services firm in this space. You + Us = Outsourcing Reimagined. Join Us today and experience true #PeopleFirst culture!