MDC 101, Molino - Paliparan Road, Molino IV, Bacoor, Cavite, Philippines
? Job Pitch: Become a Teammate at TaskUs Molino | Earn ?26,600 Monthly ?
Are you ready to build a career where your skills matter, your voice is heard, and your growth is a priority?
Join TaskUs Molino and become part of a company that leads with People First values while offering a competitive monthly package of ?26,600.
Because we’re not your average BPO. At TaskUs, you’re not just taking calls—you’re growing a career, shaping culture, and being part of something bigger.
When you join us, you gain access to:
? Ridiculously Good perks & benefits
? A work culture that values people over processes
? Real opportunities for upskilling and promotion
? A company that genuinely prioritizes your well-being
? If you're resilient, driven, tech-savvy, and ready to take the next step in your career—this is your sign.
? Apply now and start your journey with TaskUs Molino — where your potential meets purpose.
As a Teammate:
You will provide accurate and timely responses for inquiries coming through email and live chat support channels.
You will filter content from the client's website.
You will also perform data and research functions. You will provide support through known basic troubleshooting techniques.
You will also manage and resolve customer complaints. You will identify and escalate priority issues.
You will route calls to the appropriate resource when necessary and also document all information on customer interaction according to standard operating procedures.
You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the client.
You will meet and exceed client mandated KPIs (Key Performance Indicators). You must ensure consistent performance based on a continuous improvement model. What else? You must also guarantee that all logins and passwords (both Internal & External) are kept confidential.
You must also participate in all Internal and External mandated training and/or seminars.
You must have knowledge, understanding, and compliance with TaskUs policies and procedures. You must also maintain knowledge of functional areas and company policies and procedures.
You will also provide feedback to management concerning possible problems or areas of improvement.
You will also perform other duties as assigned by management.
So, do you have what it takes to become a Teammate?
Requirements:
What exactly are we looking for?
At least 6 months technical support experience in BPO settings / 1 year BPO experience
Sales experience is a plus but require
We need someone who's willing to work on cyclical schedules. Have experience on phone, email and live chat support? That's definitely a plus!
We're looking for someone who has strong verbal and written communication and comprehension skills.
We require someone who's computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications.
We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who's resourceful, able to multitask and has high attention to details will be a great addition to the team.
If you're someone who's self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you.
Join TaskUs and experience a workplace that truly commits to being #PeopleFirst! These Ridiculously Good rewards, perks and benefits* are available for you!
About TaskUs PH
Read more about Us
TaskUs provides #RidiculouslyGood BPO services in Digital CX, Content Security, Data & AI Operations, and Consulting to the world’s most innovative and disruptive brands. It started with one ridiculously good idea: put people first. We are not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. From our Ridiculously Refreshing sites and facilities around the globe; to educational grants for employees and their children; to healthy, subsidized meals that fund local charities – we provide the absolute best to our people, making Us the top professional services firm in this space. You + Us = Outsourcing Reimagined. Join Us today and experience true #PeopleFirst culture!
Read more about Us
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