24,500 24,500 24,500 CUSTOMER SERVICE FOR TELCO ACCOUNT TO START ASAP! - MAKATI

Alorica Philippines - 24,500 24,500 24,500 CUSTOMER SERVICE FOR TELCO ACCOUNT TO START ASAP! - MAKATI

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

Job Title: 24,500 CUSTOMER SERVICE FOR TELCO ACCOUNT TO START ASAP! - MAKATI Location: Quezon City Job Type: Full-time Experience Level: Entry Industry: BPO

About the Role

Join our team at Alorica Philippines as a Customer Service Representative for a Telecommunications Account based in Makati. In this role, you will be the first point of contact for customers, providing excellent service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction. Our company values quality, efficiency, and teamwork, and we provide the tools and environment for you to succeed.

Key Responsibilities

  • Answer customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Provide information about products and services
  • Update customer records accurately
  • Collaborate with other team members to ensure excellent service
  • Meet and exceed performance targets

Qualifications

  • Excellent communication skills
  • Customer-oriented approach
  • Ability to multitask and prioritize
  • Problem-solving skills
  • High school diploma or equivalent
  • Experience in customer service is a plus

Benefits

  • Competitive salary ?
  • Healthcare benefits ?
  • Career growth opportunities ?
  • Training and development programs ?
  • Fun and inclusive work environment ?
  • Employee discounts and perks ?

Why Join Us

At Alorica Philippines, we foster a culture of collaboration, innovation, and growth. You will be part of a supportive team that values your contributions and offers opportunities for advancement. We provide the latest technology and tools to help you excel in your role. Join us and be part of a company that is committed to delivering exceptional customer service.

How to Apply

To apply, visit our website and submit your application online. We look forward to welcoming you to our team!

Skills Required

Qualification Required

  • High School Graduate

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Read more about Us