15K SIGN ON BONUS 15K SIGN ON BONUS  15K SIGN ON BONUS  - CSR FOR RETAIL ACCOUNT - ALORICA MAKATI

Alorica Philippines - 15K SIGN ON BONUS 15K SIGN ON BONUS 15K SIGN ON BONUS - CSR FOR RETAIL ACCOUNT - ALORICA MAKATI

Location 5th floor Alphaland Southgate Tower Makati City (beside MRT Magallanes Station)

Job Description

Job Title: 15K SIGN ON BONUS - CSR FOR RETAIL ACCOUNT - ALORICA MAKATI Location: Quezon City Job Type: Full-time Experience Level: Entry Industry: BPO

About the Role

Join our growing team at Alorica Philippines as a Customer Service Representative for a retail account in Makati. As a CSR, you will be responsible for providing exceptional customer service to clients, handling inquiries, resolving issues, and ensuring overall customer satisfaction. You will work in a dynamic and supportive team environment, using the latest tools and technology to deliver high-quality service.

Key Responsibilities

  • Assist customers with product inquiries and concerns
  • Resolve customer issues in a timely and professional manner
  • Process orders, returns, and exchanges accurately
  • Adhere to company policies and procedures
  • Maintain a high level of product knowledge
  • Collaborate with team members to ensure customer satisfaction

Qualifications

  • Excellent communication and interpersonal skills
  • Customer-centric mindset
  • Previous customer service experience is a plus
  • High school diploma or equivalent
  • Ability to multitask and prioritize tasks effectively

Benefits

  • Competitive salary package ?
  • Health and wellness benefits ?
  • Career growth opportunities ?
  • Training and development programs ?
  • Fun and inclusive work environment ?
  • Employee discounts and perks ?

Why Join Us

At Alorica Philippines, we foster a collaborative and inclusive culture where employees are encouraged to grow and succeed. Joining our team means gaining access to career development opportunities, cutting-edge tools and technology, and a supportive team environment. We prioritize quality service and are committed to providing our customers with the best experience possible.

How to Apply

To apply for the 15K SIGN ON BONUS - CSR FOR RETAIL ACCOUNT - ALORICA MAKATI role, please visit our company website and submit your application online. We look forward to welcoming you to our team!

Skills Required

Qualification Required

  • High School Graduate

Alorica Philippines About Alorica Philippines Read more about Us

At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 50,000 employees in 73 locations across the globe. Intrigued? Learn more at www.alorica.com

Read more about Us