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Language Trainer | No experience required | San Nicolas Ilocos

Language Trainer | No experience required | San Nicolas Ilocos

Alorica Philippines

Alorica - Ilocos 404.44 km

Earn Up to 2,000 Monthly

Alorica - Ilocos Alorica - Ilocos - Language Trainer | No experience required | San Nicolas Ilocos

Location Centennial Arena, Ablaw Ave., Laoag, Ilocos Norte and VYV Building Valdez Cente,r Brgy 1 San Francisco San Nicolas, Ilocos Norte

Job Description

Job Description

  • Conduct Language Skills Support Training, Accent Neutralization Training, and other language training programs as developed, as part of New Hire training programs specific to different programs.
  • Create, Enhance, and Facilitate additional training courses or programs related to the Company’s University for the ongoing development and support of our existing employees. These training programs focus on leadership competencies and specific tools that will help develop future and current leaders in the organization.
  • Evaluate language usage of designated employees requiring extensive support.
  • Create and implement action plans in order to provide ongoing and supplemental language training to employees requiring additional training.
  • Plan, organize and deliver specific language support activities to improve English communication skills.
  • Participate in programmed voice assessments for the evaluation of incoming
  • Maintain close coordination with Operations management to ensure the correct and constant use of the English language on the call floor.
  • Support Language incentive programs and coordinate project-specific language incentive activities to achieve better implementation of English language skills.

 

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate

What this jobs offers

Alorica - Ilocos About Alorica - Ilocos Read more about Us

We know your brand, we get your customers. That’s how we deploy digital solutions personalized to meet clients’ strategic needs now and for the future. Our team of tech–savvy problem solvers always puts the customer first and never backs down from a challenge.

How we deliver for you-The Alorica Way-is embedded in our brand promise: Equip passionate people who know your business with powerful technology to enhance performance, and the possibilities are limitless. We bring analytics, proven processes, and a laser focus to create long-term customer loyalty.

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