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21 Jobs Available

Competitive Salary! | Email Tech Support Representative | Web Hosting Program | Shaw

Competitive Salary! | Email Tech Support Representative | Web Hosting Program | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Competitive Salary! | Email Tech Support Representative | Web Hosting Program | Shaw

Competitive Salary! | Email Tech Support Representative | Web Hosting Program | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Customer Experience Solutions Advisor – Onsite, SM Cyberwest up to 25.5k/month

Customer Experience Solutions Advisor – Onsite, SM Cyberwest up to 25.5k/month

Concentrix

Concentrix Cyberwest 32.66 km

Earn Up to 18,000 Monthly

Customer Experience Solutions Advisor – Onsite, SM Cyberwest up to 25.5k/month

Customer Experience Solutions Advisor – Onsite, SM Cyberwest up to 25.5k/month

Concentrix

Concentrix Cyberwest 32.66 km

Earn Up to 18,000 Monthly

Up to 28,000 Pay! | Customer Service Representative (Shaw) | No CCE Needed!

Up to 28,000 Pay! | Customer Service Representative (Shaw) | No CCE Needed!

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Up to 28,000 Pay! | Customer Service Representative (Shaw) | No CCE Needed!

Up to 28,000 Pay! | Customer Service Representative (Shaw) | No CCE Needed!

Foundever™

Foundever™ SHAW 33.62 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

START ASAP as a Technical Support Representative | Taguig | Telco Program

START ASAP as a Technical Support Representative | Taguig | Telco Program

Sutherland

Sutherland Taguig 34.08 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

START ASAP as a Technical Support Representative | Taguig | Telco Program

START ASAP as a Technical Support Representative | Taguig | Telco Program

Sutherland

Sutherland Taguig 34.08 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Technical Support Expert - Get up to Php 27,000* salary! Must have at least 6mos Tech Experience | Concentrix Spark Place, Cubao Quezon City

Technical Support Expert - Get up to Php 27,000* salary! Must have at least 6mos Tech Experience | Concentrix Spark Place, Cubao Quezon City

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Technical Support Expert - Get up to Php 27,000* salary! Must have at least 6mos Tech Experience | Concentrix Spark Place, Cubao Quezon City

Technical Support Expert - Get up to Php 27,000* salary! Must have at least 6mos Tech Experience | Concentrix Spark Place, Cubao Quezon City

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Technical Support Representative | Inflight Retail Account

Technical Support Representative | Inflight Retail Account

TDCX

TDCX - Manila 34.61 km

Earn Up to 27,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Technical Support Representative | Inflight Retail Account

Technical Support Representative | Inflight Retail Account

TDCX

TDCX - Manila 34.61 km

Earn Up to 27,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Chat/Email/Voice Support - Tech Account (Up to 25k* Pay) | Alabang

Chat/Email/Voice Support - Tech Account (Up to 25k* Pay) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Chat/Email/Voice Support - Tech Account (Up to 25k* Pay) | Alabang

Chat/Email/Voice Support - Tech Account (Up to 25k* Pay) | Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Telco Program | Carmona

Technical Support Representative | Telco Program | Carmona

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Telco Program | Carmona

Technical Support Representative | Telco Program | Carmona

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

Tech Sales Associate | Web Hosting-Domain Program | Clark

Tech Sales Associate | Web Hosting-Domain Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

Tech Sales Associate | Web Hosting-Domain Program | Clark

Tech Sales Associate | Web Hosting-Domain Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

CSR FinTech account | Apply now!!! Get up to 7k* upon hiring T&C apply

CSR FinTech account | Apply now!!! Get up to 7k* upon hiring T&C apply

Foundever™

Foundever™ Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

CSR FinTech account | Apply now!!! Get up to 7k* upon hiring T&C apply

CSR FinTech account | Apply now!!! Get up to 7k* upon hiring T&C apply

Foundever™

Foundever™ Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Tech Sales Representative | Web Hosting Account | Shaw TSR

Tech Sales Representative | Web Hosting Account | Shaw TSR

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Tech Sales Representative | Web Hosting Account | Shaw TSR

Tech Sales Representative | Web Hosting Account | Shaw TSR

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative| Web Hosting Program -Tech Sales | Shaw

Technical Support Representative| Web Hosting Program -Tech Sales | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative| Web Hosting Program -Tech Sales | Shaw

Technical Support Representative| Web Hosting Program -Tech Sales | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Technical Support (w/ Linux experience) | Cyber Security Program | Taguig

Technical Support (w/ Linux experience) | Cyber Security Program | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

Technical Support (w/ Linux experience) | Cyber Security Program | Taguig

Technical Support (w/ Linux experience) | Cyber Security Program | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

Premium Tech Account at Concentrix Spark Place, Cubao Quezon City | Salary up to Php 27,000 | Voice | Onsite | APPLY NOW!

Premium Tech Account at Concentrix Spark Place, Cubao Quezon City | Salary up to Php 27,000 | Voice | Onsite | APPLY NOW!

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Premium Tech Account at Concentrix Spark Place, Cubao Quezon City | Salary up to Php 27,000 | Voice | Onsite | APPLY NOW!

Premium Tech Account at Concentrix Spark Place, Cubao Quezon City | Salary up to Php 27,000 | Voice | Onsite | APPLY NOW!

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

(URGENT) Tech Advisor with 6mos Tech Experience | Earn up to Php 27,000 monthly! Voice | Willing to Work Onsite at Concentrix Spark Place, Cubao Q.C

(URGENT) Tech Advisor with 6mos Tech Experience | Earn up to Php 27,000 monthly! Voice | Willing to Work Onsite at Concentrix Spark Place, Cubao Q.C

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

(URGENT) Tech Advisor with 6mos Tech Experience | Earn up to Php 27,000 monthly! Voice | Willing to Work Onsite at Concentrix Spark Place, Cubao Q.C

(URGENT) Tech Advisor with 6mos Tech Experience | Earn up to Php 27,000 monthly! Voice | Willing to Work Onsite at Concentrix Spark Place, Cubao Q.C

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Tech Account - Earn Php 27,000 monthly | Voice | Apply now at Concentrix Spark Place, Cubao Quezon City

Tech Account - Earn Php 27,000 monthly | Voice | Apply now at Concentrix Spark Place, Cubao Quezon City

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Tech Account - Earn Php 27,000 monthly | Voice | Apply now at Concentrix Spark Place, Cubao Quezon City

Tech Account - Earn Php 27,000 monthly | Voice | Apply now at Concentrix Spark Place, Cubao Quezon City

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Pioneer Tech Account | Open for candidates with Telco or UK Experience | Php 27,000 monthly salary | Concentrix Spark Place, Cubao Quezon City!

Pioneer Tech Account | Open for candidates with Telco or UK Experience | Php 27,000 monthly salary | Concentrix Spark Place, Cubao Quezon City!

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Pioneer Tech Account | Open for candidates with Telco or UK Experience | Php 27,000 monthly salary | Concentrix Spark Place, Cubao Quezon City!

Pioneer Tech Account | Open for candidates with Telco or UK Experience | Php 27,000 monthly salary | Concentrix Spark Place, Cubao Quezon City!

Concentrix

Concentrix Spark - Sales & Tech 34.54 km

Earn Up to 25,500 Monthly

Customer Service Representative (Open for HS/K-12 Grads) | Alabang - URGENT!

Customer Service Representative (Open for HS/K-12 Grads) | Alabang - URGENT!

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Service Representative (Open for HS/K-12 Grads) | Alabang - URGENT!

Customer Service Representative (Open for HS/K-12 Grads) | Alabang - URGENT!

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 25,000 Monthly

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Voice & Non-Voice Agent | Up to 70,000 | Technical Support Agent - Alabang

Voice & Non-Voice Agent | Up to 70,000 | Technical Support Agent - Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Voice & Non-Voice Agent | Up to 70,000 | Technical Support Agent - Alabang

Voice & Non-Voice Agent | Up to 70,000 | Technical Support Agent - Alabang

Foundever™

Foundever™ ATC 34.90 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Telco Program | Carmona

Technical Support Representative | Telco Program | Carmona

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Telco Program | Carmona

Technical Support Representative | Telco Program | Carmona

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

CSR Financial technical account is now Hiring!! Apply now!!

CSR Financial technical account is now Hiring!! Apply now!!

Foundever™

Foundever™ Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

CSR Financial technical account is now Hiring!! Apply now!!

CSR Financial technical account is now Hiring!! Apply now!!

Foundever™

Foundever™ Tarlac 97.27 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Sutherland Shaw Sutherland Shaw - Competitive Salary! | Email Tech Support Representative | Web Hosting Program | Shaw

Location 9F Shaw I.T. Center 360 Shaw Blvd cor. Nueve de Pebrero St. Brgy. Addition Hills, San Felipe Neri Mandaluyong City

Job Pitch

Sutherland serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As an Email Tech Support Associate, you will deliver customer service to clients and customers of an American publicly traded Internet domain registrar and web hosting company, all via phone or chat.

Job Description

KEY RESPONSIBILITIES

  • Answer and resolve customer issues, providing exceptional service and upselling opportunities via phone to a growing customer base
  • Identify and understand various customer needs and scenarios, offering tailored solutions
  • Provide customers with resolutions and consultations using cutting-edge solutions in a friendly, confident, and knowledgeable manner
  • Stay updated on client and industry processes, technology applications, utilities, and products
  • Utilize various client-based tools and applications for effective customer management and service
  • Transfer customers to appropriate departments when necessary
  • Conduct data entry, documentation, and case management efficiently
  • Collaborate and partner with team members in a team-based environment
  • Consistently achieve and maintain required metrics and goal

 

MINIMUM REQUIREMENT

  • At least 1 year of BPO experience, or 6 months from a web hosting company
  • Minimum 6 months experience in sales (any industry) and tech
  • Bachelor's Degree or College Undergrad preferred; Associate degree with 2 years of BPO experience; High School Grad with 2 years of BPO experience
  • Competency with common email applications, especially Outlook
  • Basic knowledge of DNS, name servers, IP addresses, and email protocols (SMTP, POP/IMAP)
  • Experience with email security products and troubleshooting
  • Excellent computer skills, especially using CRM systems
  • Excellent written and verbal communication skills

Skills Required

  • Strong Communication Skills
  • Attention to Detail
  • Analytical Skills
  • Problem Solving Skills

Qualification Required

  • High School Graduate

What this jobs offers

Sutherland Shaw About Sutherland Shaw Read more about Us

At Sutherland, we help strengthen our client’s brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.

We designed a system that allows video gamers to reset their password with an avatar, and worked with a healthcare client to develop a mobile app that updates family members on their loved one’s health real time. We provide exceptional customer experiences for the digital age, but making this happen takes process and most importantly, people.

Behind every screen, click or command, at the heart of each process transformation, is our people. It takes big ideas, strong designs, new technology, and top talent from around the globe to explore what’s possible.  We empower and inspire our teams and leaders to simplify everyday tasks and interactions with a common goal: providing the best customer experience out there. 

Want to help us support the world’s biggest and best companies in finding fun and new ways to interact with their customers?  

Join us. We are Sutherland. Where people and process come together.

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