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Quality Assurance Specialist

Shearwater Health CPO

Shearwater Health CPO, Manila Site 33.13 km

Quality Assurance Specialist

  • Day 1 HMO

Shearwater Health CPO, Manila Site Shearwater Health CPO, Manila Site - Quality Assurance Specialist

Location Seven/NEO, 5th Avenue, Taguig, Metro Manila, Philippines

Job Pitch

  • Stay healthy with HMO upon hire
  • Be secured with FREE Life Insurance
  • Offers Learning & Development Programs

Job Description

The Quality Assurance (QA) Specialist is responsible in ensuring accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards. Performs quality audits, validates results and communicates recommendation among responsible departments. Participates in design, review, and amendment of QA monitoring tools and guides. Creates QA reports and provides data to Quality Assurance leadership. Uses quality monitoring data management system to track and document performances. Works with the Operations and Training teams to analyze performance feedback and resolve issues.

• Registered nurse with Baccalaureate in Nursing or higher

• Active license as Registered Nurse in the US and/or Philippines

• At least 6 months of related clinical work experience



• QA experience preferable

• Expert on related clinical work experience, client techniques and processes

• Excellent organizational and planning skills with ability to multi-task

• With good attention to details

• Excellent oral, written and interpersonal communication skills.

• Exceptional listening and analytical skills.

• Knowledgeable in MS Office applications especially Word, PowerPoint and Excel



Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Shearwater Health CPO, Manila Site About Shearwater Health CPO, Manila Site Read more about Us

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