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CSR for Fraud (CSR), McKinley, Taguig

CSR for Fraud (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Success Representative (CSR) ,McKinley, Taguig

Customer Success Representative (CSR) ,McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Customer Service Representative (CSR) ,McKinley, Taguig

Customer Service  Representative (CSR) ,McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Everyday Banking Representative (CSR), McKinley, Taguig

Everyday Banking Representative (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR for Everyday Banking (CSR), McKinley,Taguig

CSR for Everyday Banking (CSR), McKinley,Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections (CSR)- McKinley, Taguig

Collections (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Account Representative (CSR), Mckinley, Taguig

Collections Account Representative (CSR), Mckinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Analyst (CSR)- McKinley, Taguig

Collections Analyst (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Representative (CSR)- McKinley, Taguig

Collections Representative (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR for Collections (CSR)- McKinley, Taguig

CSR for Collections (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud Analyst (CSR), McKinley, Taguig

Fraud Analyst (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud Representative (CSR), McKinley, Taguig

Fraud Representative (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud and Claims Representative (CSR), McKinley, Taguig

Fraud and Claims Representative (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections (CSR)- McKinley, Taguig

Collections (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR for Collections (CSR)- McKinley, Taguig

CSR for Collections (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Representative (CSR)- McKinley, Taguig

Collections Representative (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Analyst (CSR)- McKinley, Taguig

Collections Analyst (CSR)- McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Fraud Analyst (CSR), McKinley, Taguig

Fraud Analyst (CSR), McKinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

Collections Account Representative (CSR), Mckinley, Taguig

Collections Account Representative (CSR), Mckinley, Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR for Everyday Banking (CSR), McKinley,Taguig

CSR for Everyday Banking (CSR), McKinley,Taguig

Wells Fargo

Wells Fargo 34.13 km

  • Day 1 HMO for Dependent Day 1 HMO for Dependent
  • Day 1 HMO Day 1 HMO

CSR for Fraud (CSR), McKinley, Taguig Wells Fargo - CSR for Fraud (CSR), McKinley, Taguig

Location McKinley Hill Drive, Taguig, Metro Manila, Philippines

Job Pitch

Wells Fargo is seeking an Associate Fraud & Claims Operations Representative to review account activity and high-risk transactions to prevent victim and perpetrator fraud, processes check fraud and Automated Clearing House (ACH) claims, investigates and resolves customer disputes (fraud and non-fraud) on all transaction types and manages all Wells Fargo identity theft cases.

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow

Job Description

In this role, you will:

  • Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to prevent fraudulent activity
  • Perform moderately complex customer support tasks by utilizing solid communication, and verbal and written skills to establish rapport with customer and to deescalate difficult, as well as sensitive information as a part of resolving a claim
  • Oversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, and may contact third parties for research, as needed
  • Receive direction from supervisor and escalate questions or issues
  • Interact with immediate team and functional area on wider range of information, plus internal or external customers


Required Qualifications:

  • 1+ years of Customer Service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 6+ month of experience in banking & financial services
  • Must be able to attend full duration of required training period
  • Ability to work additional hours as needed
  • Must work on-site at the location posted
  • Must work on-site at the location posted (McKinley, Taguig City)
  • Must be amenable to shifting schedules which includes graveyard, holidays and weekends.

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • Undergraduate

What this jobs offers

Wells Fargo About Wells Fargo Read more about Us

Wells Fargo Philippines is a critical component of Wells Fargo’s (Wells Fargo Bank, N.A.) strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo in the Philippines

engages in application development and support, testing, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. The entities currently have offices in Taguig City, Metro Manila.

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