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27 Jobs Available

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Service Account | Shaw

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Service Account | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Web Hosting-Tech Sales Account | Shaw

Technical Support Representative | Web Hosting-Tech Sales Account | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

Email/Chat Support Associate | Music Streaming Account | Shaw

Email/Chat Support Associate | Music Streaming Account | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Services Program | Shaw

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Services Program | Shaw

Sutherland

Sutherland Shaw 32.06 km

  • Day 1 HMO Day 1 HMO

START ASAP!!! Customer Service Representative | Telco Expert | Taguig

START ASAP!!! Customer Service Representative | Telco Expert | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Services Program | Taguig

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Services Program | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

PIONEER ACCOUNT!!! | Hiring for CSRs!!! | US Sports Streaming Service | Taguig

PIONEER ACCOUNT!!! | Hiring for CSRs!!! | US Sports Streaming Service | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

Technical Support Representative | Telco Account | Taguig

Technical Support Representative | Telco Account | Taguig

Sutherland

Sutherland Taguig 34.08 km

  • Day 1 HMO Day 1 HMO

URGENT HIRING for CSRs | PIONEER ACCOUNT | US Sports Streaming Service | Carmona

URGENT HIRING for CSRs | PIONEER ACCOUNT | US Sports Streaming Service | Carmona

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

JOIN US IN CARMONA!!! APPLY as a CSR for our PIONEER US Sports Streaming Services Program

JOIN US IN CARMONA!!! APPLY as a CSR for our PIONEER US Sports Streaming Services Program

Sutherland

Sutherland Carmona 44.06 km

  • Day 1 HMO Day 1 HMO

EARN UP TO 31,000!!! | Apply as a Customer Service Representative | Telco Program | Clark

EARN UP TO 31,000!!! | Apply as a Customer Service Representative | Telco Program | Clark

Sutherland

Sutherland Clark 68.05 km

Earn Up to 26,000 Monthly

  • Day 1 HMO Day 1 HMO

START ASAP!!! Customer Service Representative | Banking & Finance Program | Clark

START ASAP!!! Customer Service Representative | Banking & Finance Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

URGENT HIRING!!! | Customer Service Representative | Antivirus Protection Program | Clark

URGENT HIRING!!! | Customer Service Representative | Antivirus Protection Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

START ASAP!!! URGENT HIRING for CSRs!!! | Collections Program | Clark

START ASAP!!! URGENT HIRING for CSRs!!! | Collections Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

Japanese Bilingual (w/ N1 JLPT) CSR | Healthcare Program | Clark

Japanese Bilingual (w/ N1 JLPT) CSR | Healthcare Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

Join our Antivirus Program in Clark as a Customer Service Representative

Join our Antivirus Program in Clark as a Customer Service Representative

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

MASS HIRING for CSRs!!! | Collections Program | Clark

MASS HIRING for CSRs!!! | Collections Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

Customer Service Representative | Banking & Finance Program | Clark

Customer Service Representative | Banking & Finance Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

CSR HIRING!!! | PIONEER ACCOUNT! | US Sports Streaming Services Program | Clark

CSR HIRING!!! | PIONEER ACCOUNT! | US Sports Streaming Services Program | Clark

Sutherland

Sutherland Clark 68.05 km

  • Day 1 HMO Day 1 HMO

Join our Collections Program as a Customer Service Representative | Tarlac

Join our Collections Program as a Customer Service Representative | Tarlac

Sutherland

Sutherland Tarlac 102.11 km

  • Day 1 HMO Day 1 HMO

PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Service Account | Shaw Sutherland Shaw - PIONEER ACCOUNT!!! | Customer Service Representative | US Sports Streaming Service Account | Shaw

Location 9F Shaw I.T. Center 360 Shaw Blvd cor. Nueve de Pebrero St. Brgy. Addition Hills, San Felipe Neri Mandaluyong City

Job Description

What you'll be doing

  • Provide outstanding customer service via phone, email, and chat, responding to inquiries and resolving issues in a timely and professional manner
  • Demonstrate a deep understanding of the product and services offered by the client to accurately address customer questions and concerns
  • Provide comprehensive chat support for account needs, including activation, billing, and issue resolution
  • Identify and escalate any complex or sensitive issues to the appropriate team members
  • Resolve billing disputes and clarify account histories
  • Maintain accurate records and documentation of all customer interactions
  • Actively contribute to the continuous improvement of customer service processes and procedures

What we're looking for

  • High school diploma or equivalent (K-12 education)
  • At least 1-year customer service experience; Streaming or Telco experience is preferred
  • Familiarity with streaming platforms, accessed on TVs or mobile devices
  • Excellent communication and interpersonal skills, with the ability to empathize and connect with customers
  • Strong problem-solving and critical thinking abilities to effectively handle a variety of customer inquiries
  • Familiarity and passion for popular North American sports
  • Proficiency in the English language, both written and verbal
  • Commitment to delivering a superior customer experience and a genuine passion for helping others

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment
  • Company-sponsored team building and social activities

Skills Required

  • Problem Solving Skills
  • Analytical Skills
  • Attention to Detail
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

Sutherland Shaw About Sutherland Shaw Read more about Us

At Sutherland, we help strengthen our client’s brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.

We designed a system that allows video gamers to reset their password with an avatar, and worked with a healthcare client to develop a mobile app that updates family members on their loved one’s health real time. We provide exceptional customer experiences for the digital age, but making this happen takes process and most importantly, people.

Behind every screen, click or command, at the heart of each process transformation, is our people. It takes big ideas, strong designs, new technology, and top talent from around the globe to explore what’s possible.  We empower and inspire our teams and leaders to simplify everyday tasks and interactions with a common goal: providing the best customer experience out there. 

Want to help us support the world’s biggest and best companies in finding fun and new ways to interact with their customers?  

Join us. We are Sutherland. Where people and process come together.

  • Sutherland Shaw