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Be a Customer Service Representative & earn competitive salary package | Quezon City

Be a Customer Service Representative & earn competitive salary package | Quezon City

Optum

Optum 34.13 km

Earn Up to 17,000 Monthly

  • Day 1 HMO Day 1 HMO

Be a Customer Service Specialist for Healthcare Account in Alabang! Join our great team!

Be a Customer Service Specialist for Healthcare Account in Alabang! Join our great team!

Optum

Optum 34.13 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

ASAP | US Healthcare AR Collections Specialist(AR Follow-up/Claims/Denials/Appeals) | Blended Non-voice | Alabang

ASAP | US Healthcare AR Collections Specialist(AR Follow-up/Claims/Denials/Appeals) | Blended Non-voice | Alabang

Optum

Optum 34.13 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

HMO on Day 1! Apply as Customer Service Representative! - Cebu IT Park Site

HMO on Day 1! Apply as Customer Service Representative! - Cebu IT Park Site

Optum

Optum 34.13 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative - Davao City

Customer Service Representative - Davao City

Optum

Optum 34.13 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative - Cebu IT Park, Cebu City

Customer Service Representative - Cebu IT Park, Cebu City

Optum

Optum 34.13 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Customer Service Representative - The Uprise, Davao City

Customer Service Representative - The Uprise, Davao City

Optum

Optum 34.13 km

Earn Up to 20,000 Monthly

  • Day 1 HMO Day 1 HMO

Nursing Graduates for Coding Academy hiring! Fresh Graduates are accepted! - Davao City

Nursing Graduates for Coding Academy hiring! Fresh Graduates are accepted! - Davao City

Optum

Optum 34.13 km

Earn Up to 21,000 Monthly

  • Day 1 HMO Day 1 HMO

Become a Customer Service Specialist! Apply now in Makati Site!

Become a Customer Service Specialist! Apply now in Makati Site!

Optum

Optum 34.13 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

In need of Customer Care Specialist to support our site in Taguig. Apply now! Day 1 HMO.

In need of Customer Care Specialist to support our site in Taguig. Apply now! Day 1 HMO.

Optum

Optum 34.13 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Software Engineer - Hybrid

Software Engineer - Hybrid

Optum

Optum 34.13 km

Earn Up to 93,000 Monthly

  • Day 1 HMO Day 1 HMO

Be a Customer Service Representative & earn competitive salary package | Quezon City Optum - Be a Customer Service Representative & earn competitive salary package | Quezon City

Location McKinley Hill Drive, Taguig, Metro Manila, Philippines

Job Pitch

WHO WE ARE:

  • Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
  • UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
  • We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
  • As part of a Fortune 4 enterprise, we are improving the health care experience of over 125 million people around the world.
  • We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
  • Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together

Job Description

JOB QUALIFICATIONS:

  • College Graduates with or without International BPO voice experience
  • High School graduates with at least 7 months International BPO voice experience
  • Ability to multi-task
  • Must be willing to report in Quezon City Site
  • Must be willing to work on shifting schedules

ROLE AND RESPONSIBILITIES

  • You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
  • You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
  • You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
  • You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.

 

WHAT WE OFFER:

  • Market Competitive Pay Levels
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • College Graduate

What this jobs offers

Optum About Optum Read more about Us

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Being a part of Optum means working to improve health outcomes for everyone, including yourself. Here is how:

·        Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. Learn more about what we offer. 

·        Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. Learn more about our culture. 

·        Growing together. Optum is full of inspiring career stories, and we offer a lifetime of opportunities. Discover all the ways you can learn, grow and develop. 

 

 

UnitedHealthcare and Optum make up UnitedHealth Group as two distinct but complementary businesses, working to build a better health system for all.  

 

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