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14 Jobs Available

Medical Billing Customer Support

Medical Billing Customer Support

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

CSR - HEALTHCARE ACCOUNT

CSR - HEALTHCARE ACCOUNT

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

CSR - Financial Account

CSR - Financial Account

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 15,000 Monthly

  • Day 1 HMO Day 1 HMO

German Bilingual Analyst

German Bilingual Analyst

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 75,000 Monthly

  • Day 1 HMO Day 1 HMO

Talent Identification - Sr. Recruiter

Talent Identification - Sr. Recruiter

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Operations Manager - Healthcare Account

Operations Manager - Healthcare Account

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

  • Day 1 HMO Day 1 HMO
  • Day 1 HMO for Dependent Day 1 HMO for Dependent

Team Leader - Healthcare Account

Team Leader - Healthcare Account

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

  • Day 1 HMO Day 1 HMO

Quality Supervisor - Healthcare Account

Quality Supervisor - Healthcare Account

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

  • Day 1 HMO Day 1 HMO

WFM Assistant Manager

WFM Assistant Manager

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 45,000 Monthly

  • Day 1 HMO Day 1 HMO

Team Leader (Healthcare Account)

Team Leader (Healthcare Account)

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 45,000 Monthly

  • Day 1 HMO Day 1 HMO

Talent Identification - Sr. Recruiter

Talent Identification - Sr. Recruiter

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Trainer (Healthcare Account)

Trainer (Healthcare Account)

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 30,000 Monthly

  • Day 1 HMO Day 1 HMO

URGENTLY HIRING! Medical Billing Customer Support

URGENTLY HIRING! Medical Billing Customer Support

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 25,000 Monthly

  • Day 1 HMO Day 1 HMO

URGENTLY HIRING! Patient Care Coordinator for Healthcare Account

URGENTLY HIRING! Patient Care Coordinator for Healthcare Account

Alldigitech Manila Inc.

Alldigitech Manila Inc. 33.39 km

Earn Up to 18,000 Monthly

  • Day 1 HMO Day 1 HMO

Medical Billing Customer Support Alldigitech Manila Inc. - Medical Billing Customer Support

Location Upper McKinley Hill, Taguig, Metro Manila, Philippines

Job Description

Overview
We are seeking a detail-oriented and empathetic Medical Billing Customer Support Representative to join our team. This role will serve as the primary point of contact for patients, providers, and internal stakeholders regarding billing inquiries, insurance claims, and payment processes. The ideal candidate will have strong communication skills, a customer-first mindset, and experience in healthcare revenue cycle management.

Key Responsibilities

  • Handle inbound and outbound calls, emails, and chats related to patient billing and insurance queries.

  • Assist patients in understanding their statements, charges, and insurance coverage.

  • Research and resolve billing discrepancies, denials, and claim rejections.

  • Coordinate with internal billing, coding, and insurance teams to ensure accurate claim submission and resolution.

  • Document all interactions in the system with accuracy and attention to compliance requirements (HIPAA, TCPA, etc.).

  • Escalate complex issues to senior billing or compliance staff when necessary.

  • Educate patients on payment plans, insurance benefits, and financial assistance options.

  • Meet performance targets such as call resolution time, accuracy, and customer satisfaction.

 

Qualifications

  • 1–2 years of experience in medical billing, healthcare RCM, or customer support.

  • Knowledge of medical terminology, insurance claims processes, and EHR systems is highly preferred.

  • Strong problem-solving skills with the ability to explain complex billing concepts in a simple way.

  • Excellent verbal and written communication skills.

  • Ability to handle sensitive information with professionalism and confidentiality.

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Problem Solving Skills

Qualification Required

  • High School Graduate

What this jobs offers

Alldigitech Manila Inc. About Alldigitech Manila Inc. Read more about Us

Alldigitech Inc (NSE – ALLDIGI) India is a pure play, third-party Business Process Outsourcing (BPO) Company offering both voice and non-voice services on a blended delivery platform.