Concentrix, Eastwood Avenue, Bagumbayan, Quezon City, Metro Manila, Philippines
GET TO KNOW THE DREAM JOB A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands. WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE · Answering incoming calls from customers · Sorting out customers’ inquiries or requests · Ensuring that customers’ requests are managed in an appropriate and timely manner · Developing, organizing, and maintaining accurate files · Maximizing different Concentrix and client-based tools and applications for customer management and servicing · Delivering a high caliber of service in a friendly, confident, and informed manner YOU ARE A PERFECT FIT FOR THE POSITION IF YOU: · Are a college graduate with or without BPO experience · Have at least six (6) months BPO experience · Have good English communication skills · Have excellent customer service, problem-solving, and multitasking skills · Have superb computer skills · Are willing to work in shifting schedule HAVE A GLIMPSE OF WHAT AWAITS YOU! · Paid training · Competitive salary plus allowances · Monthly performance incentives · Leave Credits · Insurance Coverage · HMO · Career development and advancement opportunities What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!