Pre-sales Technical Support  / Design Engineer Concentrix Bridgetowne - Pre-sales Technical Support / Design Engineer

Location Bridgetowne, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Job Description

Functional/Technical Responsibilities: Provide pre-sale design, building and validating BoMs using Data Center Solution Configurator Consult with our customers to recommend server, and/or storage products Utilize manufacturer provided tools to validate complete / compatible parts lists for our customers Provide answers on general pre-sales questions based on the information provided by the vendor/manufacturer Provide the exact or closest comparable item(s) / part(s) based on product description and specification Explain the features and advantages of the product Provide side-by-side comparison with other competing products or brands/vendors. Conducts assurance for technical validation and configuration approval Performs other tasks that may be assigned by management from time to time. Adheres to the Service Level Agreement and log all calls. Required: Strong knowledge in Data Center Solutions Strong knowledge in computer, server, storage, networking and/or software technology Knowledgeable in Microsoft Office tools Strong and good written and communication skills Excellent listening and comprehension skills Problem solver and a good team player Willing to work overtime with pay as needed Flexible to work various shifts to accommodate US business hours

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

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