On-Site Telco Account | Earn up to Php26.5k Monthly Alorica - Cubao - On-Site Telco Account | Earn up to Php26.5k Monthly

Location Lot 1, Cyberpark, Araneta Center, Cubao, Quezon City, Philippines, 1109

Job Pitch

Earn Php 17.5K* In Salary PLUS Up To Php 60K* In Incentives Monthly! Start your journey and become part of our growing family here at Alorica Cubao! We offer very promising career paths with competitive salary packages! To take advantage of these awesome stuff, you must first: -be at least 18 years old -be at least a HS/SHS graduate -have good communication skills -have at least 1 year of BPO experience -be amenable to shifting schedules -be willing to work on site While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you. Stay safe and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skills Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers