Job Description

Job Summary: Junior Network Engineers are Responsible in Monitoring of Alert(s) as well as Handling Email Follow-Ups with Both ISP and Vendor Technical Support. The incumbent will be Assigned to Work on Low-Level Tasks, Short-Term Projects, and Handle Common NetOps-Corp Ticket(s) among others. Essential Duties and/or Responsibilities: • Monitor Network Stability & Alerts (NetOps-Corp-Ops Tickets) • Interaction with ISP: Open Tickets and Send Email Follow-Ups • Interaction with Vendor: Open/Monitor Incident Tickets/Cases • L1 Support: Port VLAN Move, Bounce of Port, Faulty Ports etc. Minimum Hiring Qualifications: • Tech Support Experience is a Plus - Telco/ISP Background • Good Technical Skills in LAN and WAN Troubleshooting • Can Perform Basic Troubleshooting and Data Gathering • Able to Present Information in a Technical or Basic Report • Strong Verbal and Written English Communication Skills • Basic Show Commands, Identify Issues & Verify Settings • Basic Knowledge and Understanding of Cisco and Juniper Get Hired and Enjoy the Following: • Interact, Collaborate and Learn from Industry Experts • Enjoy a Fun and Competitive Work Environment • Exciting Opportunities for Growth and Development Work Location: Bonifacio Global City, Taguig (Philippines)

Qualification Required

• College Graduate