EXL- Mall of Asia, Pasay - EXL MOA | CSR-TRAVEL ACCOUNT WITH 1 YEAR EXP (AMADEUS-SABRE) | Earn Up to 29k*
11th Floor, TwoE-com center, PAlm Coast Drive, Mall of Asia, Pasay City
Job Description
Roles and Responsibilities ● As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure ● Making changes to existing reservations (ticket reissuance & cancellations) ● Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellations ● Utilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes ● Making outbound calls to vendors and customers as required ● Creating new PNRs for fresh bookings Job Qualifications ● Completed 2 years in College (no back subjects) ● This position requires a minimum of 1 to 2 years recent travel services experience (Corporate Preferred) ● GDS experience required – Sabre/Apollo is preferred ● Extensive US domestic knowledge of travel industry, business travel destination and geography ● Internet/Website knowledge, call center experience and the ability to provide superior Client service ● Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients ● Must possess strong consultative skills, decisive and successful problem solving skills, excellent written and verbal communication skills and the ability to use the internet effectively If you are interested to apply kindly send your Full name /Contact Number /Home Address /Travel Counselor/ Years of exp using GDS (Sabre/Apollo)/JOBYODA to +639157477425 for scheduled over-the-phone interview from Monday to Friday, 10AM to 7PM. What we offer: ● Competitive Compensation Package with Retention Program Incentives, Performance Incentives ● In-house training ● Medical coverage +3 dependents upto 80 years old. ● Dental coverage ● Personal development programs ● Enjoy In-house Gym and Recreation Areas ● Meal and other allowances
Skills Required
Qualification Required
- Undergraduate
About EXL- Mall of Asia, Pasay
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At EXL, we’re experts in more than analytics, operations management, and technology. We’re experts in you, and your industry. This gives us the context to look deeper to identify and capitalize on opportunities to outperform. We call it Digital Intelligence: the all-important combination of digital and domain knowledge, human and technology, coming together to create breakthrough results. Digital Intelligence is why companies in the world’s most complex industries—from insurance to healthcare to transportation—bring us their toughest challenges, their seemingly impossible goals. Headquartered in New York, EXL has more than 29,000+ professionals in locations throughout the United States, Europe, Asia, Latin America, and South Africa. We work as one committed team, with one overarching goal: to give our clients the power to transform—to move from playing catch-up to leading the pack. Because we’re not content to help our clients adapt to change. We embolden them to lead the change.
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