Dayshift Telco Customer Service Taguig | Mandaluyong | Pasig | Earn up to 26k monthly [24]7.ai Taguig - Dayshift Telco Customer Service Taguig | Mandaluyong | Pasig | Earn up to 26k monthly

Location Ground Floor, Cyber Sigma, McKinley West, Lawton Avenue, Taguig City

Job Pitch

Australian Telecommunication Account Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services

Job Description

Qualifications: Must be 18 yrs old and above Completed at least 2 years in college (no back subjects) At least 6 months of call center experience is preferred but not required Amenable to work Day Shift; on holidays, weekend, and shifting schedule Professional, enthusiastic, and customer service oriented Skills Required: Excellent oral and written communication Must exhibit active listening Must have keen attention to details Must have good conversational skills Must have good problem solving and analytical skills Must be fluent in providing explanation and delivering positive scripting Ability to multi-task and access multiple data source simultaneously Ability to probe effectively Ability to educate customers on inquiries and other product information Ability to handle issues and complaints in a courteous and professional manner Benefits: HMO after 30 days including 2 dependents 12 VL and SL Leave Credits Rewarding incentives for top performers (monthly/quarterly)

Skills Required

  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers