Customer Service Representative | Earn up to 23K monthly | Iloilo City [24]7.ai Mega World Iloilo City - Customer Service Representative | Earn up to 23K monthly | Iloilo City

Location Megaworld, Megaworld Boulevard, Corner Airport Road, Sta. Rosa, Mandurriao, Iloilo City, Iloilo, Philippines

Job Pitch

Overview: Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services including upselling, through voice or chat.

Job Description

Qualifications: -Must be 18 yrs old and above -At least HS/SHS graduate with 6 months of call center experience; or -Completed 2 years in college without call center experience -Amenable to work on-site in Mega Boulevard, Iloilo City -Excellent written and spoken English communication skills Skills Required: -Excellent written communication -Must have keen attention to details -Must have good conversational skills -Must have good negotiation skills -Must have good problem solving and analytical skills -Ability to multi-task and access multiple data source simultaneously -Ability to probe effectively -Ability to educate customers on inquiries and other product information -Ability to handle issues and complaints in a courteous and professional manner Benefits: -HMO after 30 days including 2 dependents -12 VL and SL Leave Credits

Skills Required

  • Problem Solving Skills
  • Attention to Detail
  • Empathetic to Customers
  • Strong Communication Skills

Qualification Required

  • High School Graduate

What this jobs offers

[24]7.ai Mega World Iloilo City About [24]7.ai Mega World Iloilo City Read more about Us

Read more about Us