Job Description

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks: • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer • Resolve problems and issues in a professional manner and engage with customers to identify additional needs • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services • Achieve challenging individual, team, and contact center targets What are we looking? • Open to college graduates, college undergraduates, and associate degree graduates • Must have at least 6 months of work experience in a BPO industry • Amenable to work in Cebu City • Willing to go back on-site once recalled Good to have skills: • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Qualification Required

• Undergraduate