Customer Service Associate Sutherland Clark - Customer Service Associate

Location The Plaza Building, Jose Abad Santos Avenue Berthaphil II, Clark Freeport Zone Pampanga 2023

Job Description

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. Earn 10,000 Sign On Bonus when HIRED and 17K monthly with incentives with Sutherland Clark! As a Customer Service Representative, you will deliver customer service to the customers and clients of one of America’s largest multinational telecommunications conglomerates. You are also expected to: KEY RESPONSIBILITIES: • Take inbound calls from customers or clients; • Assist them with their product and service concerns; YOU'LL GET: • Enjoy a set of Industry-leading benefits; • Get paid while in training • Receive HMO and free dependent upon regularization • Educational Support for employees • Employee Referral Incentives • Vacation and Sick Leaves MINIMUM QUALIFICATIONS: • Finished at least 2 years in college (or High School Graduate + relevant work experience) • Excellent English written and verbal communication skills • Working knowledge on computers • Good customer service and problem solving skills • Willing to work with a flexible schedule

Skills Required

  • Calm Under Pressure
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

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