Apply now! Realtime Analyst - Ortigas/Mandaluyong & Taguig [24] Ortigas - Apply now! Realtime Analyst - Ortigas/Mandaluyong & Taguig

Location Upper Ground Level, Mega Fashion Hall, SM Megamall (entrance along J. Vargas), EDSA, Mandaluyong City

Job Pitch

Responsibilities: Responsible for monitoring agent and site performance on a real-time basis, making necessary adjustments to staffing and communicating changes and updates to operations and support groups.

Job Description

Requirements: Candidate must possess a Bachelor's Degree in any field Minimum 1 year of similar work experience in a BPO/Call Center setting Must be analytical and possesses above-average problem solving and decision-making skills Must be assertive and a self-starter Must have above-average oral and written communication skills Willing to work on shifting schedule Amenable to be assigned in Ortigas, Mandaluyong/Taguig

Skills Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • College Graduate

What this jobs offers