[24]7.ai Ortigas - Apply now! Realtime Analyst - Ortigas/Mandaluyong & Taguig
Upper Ground Level, Mega Fashion Hall, SM Megamall (entrance along J. Vargas), EDSA, Mandaluyong City
Job Pitch
Responsibilities: Responsible for monitoring agent and site performance on a real-time basis, making necessary adjustments to staffing and communicating changes and updates to operations and support groups.
Job Description
Requirements: Candidate must possess a Bachelor's Degree in any field Minimum 1 year of similar work experience in a BPO/Call Center setting Must be analytical and possesses above-average problem solving and decision-making skills Must be assertive and a self-starter Must have above-average oral and written communication skills Willing to work on shifting schedule Amenable to be assigned in Ortigas, Mandaluyong/Taguig
Skills Required
- Strong Communication Skills
- Positive Attitude
- Empathetic to Customers
- Attention to Detail
- Open to Flexible Schedules
- Calm Under Pressure
- Analytical Skills
- Problem Solving Skills
- Creative Thinker
Qualification Required
- College Graduate
