CSR Retail Account | Php14k Monthly

Alorica - Lipa

Alorica Philippines

2nd Floor, SM City Lipa, Ayala Highway, Lipa, 4217 Batangas

100 Openings

< 6 months

14k/Month

Basic Salary : 14000/Month

Total Guaranteed Allowance : Confidential

Job Pitch

Be one of our Customer Support Representatives and earn Php 14K monthly PLUS Php 1.5K rice allowance! BPO experience is preferred but not required. Please come for your interview (should you undergo on-site interviews) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times. Stay safe, and we will see you soon!

Job Description

This is a general customer service position which varies from telco services, retail services to product activations. • Talk to customers over the phone to resolve their questions or concerns • Accurately document and update customer records in the computer system • Upsell products or services to customers, if appropriate • Escalate customer complaints and/or calls to your manager when necessary

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • High School Graduate

Top Picks

  • Work From
    Home

  • Day 1
    HMO

  • Free
    Food

  • Allowances and Incentives

  • Monthly
    Performance Incentive

  • Medical Benefits

  • Life
    Insurance

  • Critical
    illness Benefits

  • Free HMO for
    Dependents

  • Work Shift/Schedule

  • Night
    Shift

  • Holidays
    Off