Concentrix Cebu City

Permanent Work From HOME! - Customer Care Specialist - HealthCare Account - UP TO 15k* a month @ Cebu IT Park

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Permanent Work From HOME! - Customer Care Specialist - HealthCare Account - UP TO 15k* a month @ Cebu IT Park

  • Concentrix, Cebu City, Cebu, Philippines

  • 100 Openings

  • > 6 months

  • 15k/Month

  • 15000/Month

  • 15000/Month

Job Pitch

What are you waiting for? Come join us and be part of our Permanent WORK FROM HOME Setup! with monthly performance bonuses and incentives!

Job Description

WHO WE ARE Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We aim to provide exceptional service to customers and extend career success to employees. #JoinCNXC #DifferentTogether GET TO KNOW THE DREAM JOB A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands. WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE • Answering incoming calls from customers • Sorting out customers’ inquiries or requests • Ensuring that customers’ requests are managed in an appropriate and timely manner • Developing, organizing, and maintaining accurate files • Maximizing different Concentrix and client-based tools and applications for customer management and servicing • Delivering a high caliber of service in a friendly, confident, and informed manner YOU ARE A PERFECT FIT FOR THE POSITION IF YOU: • Are a college graduate with or without BPO experience • Have at least six (6) months BPO experience and have at least one (1) year experience in medical field • Have good English communication skills • Have excellent customer service, problem-solving, and multitasking skills • Have superb computer skills • Are willing to work in shifting schedule HAVE A GLIMPSE OF WHAT AWAITS YOU! • Paid training • Competitive salary plus allowances • Monthly performance incentives • Leave Credits • Insurance Coverage • HMO • Career development and advancement opportunities What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
Top Picks
  • Work From Home
Allowances And Incentives
  • Monthly Performance Incentive
Medical Benefits
  • Medicine Reimbursement
  • Free HMO for Dependents
  • Critical illness Benefits
  • Life Insurance
  • Maternity Assistance

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