[24]7.ai Taguig

START ASAP: US TELCO | VOICE CSR | [24]7.ai Taguig

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START ASAP: US TELCO | VOICE CSR | [24]7.ai Taguig

  • Ground Floor, Cyber Sigma, McKinley West, Lawton Avenue, Taguig City

  • 22 Openings

  • > 6 months

  • 16k/Month

  • 16000/Month

  • 3000/Month

Job Pitch

Overview: • Night Shift, US Telecommunication Account • Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services including upselling, through voice or chat.

Job Description

Qualifications: • Must be 18 years old and above • Sales experience preferred; must be amenable to do sales • College graduate/completed at least 2 years in college (no back subject) • HS/SHS graduates are also accepted • At least 6 months US Telco BPO experience required • Amenable to work on holidays, weekend, and shifting schedule • Professional, enthusiastic, and customer service oriented Skills Required: • Excellent written communication • Must have keen attention to details • Must have good conversational skills • Must have good negotiation skills • Must have good problem solving and analytical skills • Ability to multi-task and access multiple data source simultaneously • Ability to probe effectively • Ability to educate customers on inquiries and other product information • Ability to handle issues and complaints in a courteous and professional manner *Preferably for applicants residing in: -Makati, Taguig, Pasay, Las Piñas, Parañaque, Pateros, Muntinlupa, Pasig, Mandaluyong, Marikina, Manila

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
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Allowances And Incentives
  • Annual Performance Bonus
  • Transport Allowance

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