Ground Floor, Cyber Sigma, McKinley West, Lawton Avenue, Taguig City
22 Openings
> 6 months
16k/Month
16000/Month
3000/Month
Overview • Day Shift • Australian Telecommunication Account • Provide excellent customer service by addressing general inquiries related to billing, account/service maintenance, and other products/services Perks • Rewarding incentives for top performers (monthly/quarterly)
Qualifications • Must be 18 years old and above • Completed at least 2 years in college (no back subjects) • At least 6 months of call center experience is required • Amenable to work on holidays, weekend, and shifting schedule • Professional, enthusiastic, and customer service oriented Skills Required • Excellent oral and written communication • Must exhibit active listening • Must have keen attention to details • Must have good conversational skills • Must have good problem solving and analytical skills • Must be fluent in providing explanation and delivering positive scripting • Ability to multi-task and access multiple data source simultaneously • Ability to probe effectively • Ability to educate customers on inquiries and other product information • Ability to handle issues and complaints in a courteous and professional manner *Preferably for applicants residing in: -Makati, Taguig, Pasay, Las Piñas, Parañaque, Pateros, Muntinlupa, Pasig, Mandaluyong, Marikina, Manila
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Join our hiring account at Concentrix MOA and...
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• 28K monthly • Dayshift account...
• 28K monthly • Dayshift...
• 28K monthly • Dayshift account...
WHO WE ARE Concentrix is a multi-awarded CX ...
WHO WE ARE Concentrix is a multi-awarded CX ...
WHO WE ARE Concentrix is a multi-awarded CX ...
WHO WE ARE Concentrix is a multi-awarded CX ...
WHO WE ARE Concentrix is a multi-awarded CX ...
JOB SPECIALIZATION: Customer Service Represen...
JOB SPECIALIZATION: Customer Service Represen...
JOB SPECIALIZATION: Customer Service Represen...