Concentrix CDO

Be our Customer Sales Representative | Earn up to 28K* | Apply Now @CNXC CDO

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Be our Customer Sales Representative | Earn up to 28K* | Apply Now @CNXC CDO

  • Concentrix, Trade Street, Cagayan de Oro, Misamis Oriental, Philippines

  • 100 Openings

  • > 6 months

  • 28k/Month

  • 28000/Month

  • Confidential

Job Pitch

Join our hiring account at Concentrix CDO and enjoy a fair work-life balance, monthly performance incentives and more!

Job Description

GET TO KNOW THE DREAM JOB A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands. WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF A CUSTOMER SERVICE REPRESENTATIVE • Answering incoming calls from customers • Sorting out customers’ inquiries or requests • Ensuring that customers’ requests are managed in an appropriate and timely manner • Developing, organizing, and maintaining accurate files • Maximizing different Concentrix and client-based tools and applications for customer management and servicing • Delivering a high caliber of service in a friendly, confident, and informed manner YOU ARE A PERFECT FIT FOR THE POSITION IF YOU: • Are a college graduate with or without BPO experience • Have at least six (6) months of BPO experience • Have good English communication skills • Have excellent customer service, problem-solving, and multitasking skills • Have superb computer skills • Are willing to work on shifting schedule HAVE A GLIMPSE OF WHAT AWAITS YOU! • Paid training • Competitive salary plus allowances • Monthly performance incentives • Leave Credits • Insurance Coverage • HMO • Career development and advancement opportunities What are you waiting for? #JoinCNXC now and let’s be #DifferentTogether!

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • High School Graduate
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