Accenture Ilocos

Urgent Hiring: Customer Service Associate for Ilocos Norte Site

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Urgent Hiring: Customer Service Associate for Ilocos Norte Site

  • San Nicolas, Ilocos Norte, Ilocos Region, Philippines

  • 100 Openings

  • > 6 months

  • 15.5k/Month

  • 15500/Month

  • Confidential

Job Pitch

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people! Complete your application and receive up to PHP 2,000* worth of Gcash! Join our high-performing team and enjoy these benefits: • Competitive salary package, company bonuses, and performance incentives • Night differential • Loyalty, Christmas gift, inclusion, and diversity benefits • Paid sick and vacation leaves • Expanded maternity leave up to 120 days* • HMO coverage (medical and dental) from day 1 of employment • Life insurance • Employee stock purchase plan • Retirement plan • Flexible working arrangements • Accessible locations • Healthy and encouraging work environment • Career growth and promotion opportunities *Terms and condition *Salary will be based on the assessment and years of experience

Job Description

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks: • Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer • Resolve problems and issues in a professional manner and engage with customers to identify additional needs • Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media services • Achieve challenging individual, team, and contact center targets What are we looking? • Open to college graduates, college undergraduates, and associate degree graduates • Must have at least 6 months of work experience in a BPO industry • Amenable to work in San Nicolas, Ilocos Norte • Willing to go back on-site once recalled Good to have skills: • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Skill Required

  • Strong Communication Skills

Qualification Required

  • College Graduate
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Medical Benefits
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