Sutherland Davao

Customer Service Representative

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Customer Service Representative

  • Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur

  • 40 Openings

  • All Tenure

  • 17k/Month

  • 17000/Month

  • 17000/Month

Job Pitch

Aloha Davaoeños! Set up your career to greater heights! Join our TELCO account in Davao and earn up to 29k fixed salary plus a 25k sign-on bonus!

Job Description

-Uses effective communications skills and appropriate support tools to resolve customer requests in a timely fashion, professionally guiding members through steps to resolve technical problems and issues -Responsible for meeting predetermined targets, representing the client in a professional manner, and should have strong customer service skills -Responsible for updating customer information and transaction information as needed in the database -Meets and/or exceeds client requirements for deliverable output -Ability to take initiative, multi-task, and prioritize

Skill Required

  • Strong Communication Skills
  • Positive Attitude
  • Empathetic to Customers
  • Attention to Detail
  • Open to Flexible Schedules
  • Calm Under Pressure
  • Analytical Skills
  • Problem Solving Skills
  • Creative Thinker

Qualification Required

  • Undergraduate
Top Picks
  • Joining Bonus
  • Day 1 HMO
  • Day 1 HMO for Dependent
  • Work From Home
Allowances And Incentives
  • Free Parking
  • Annual Performance Bonus
  • Monthly Performance Incentive
Medical Benefits
  • Medicine Reimbursement
  • Free HMO for Dependents
  • Life Insurance

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