Communications/Product Trainer

Tech Mahindra -Ebloc 3 Site

Tech Mahindra

6F Ebloc 3- Geonzon St, IT Park, Lahug Apas, Cebu City

10 Openings

> 2 yr


Basic Salary : 35000/Month

Total Guaranteed Allowance : 2000/Month

Job Pitch

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list). We are part of the USD 17.8 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.

Job Description

ESSENTIAL DUTIES AND RESPONSIBLITIES PROCESS Conduct Linguistic training as per specified training curriculum Conduct Pre & Post assessment to identify any red flags (if any) Provide feedback to specific areas of opportunity OPERATIONS Training New hires on V&A /Gramamr / culture and Soft Skills Provide & Share feedback with associates after assessment Coach associates on DSAT with a clear understanding of process requirement Generating and maintaining regular reports Understand process requirement AUDITS Conduct regular audits to check training effectiveness Conduct Recursive Training based on the Training Need Identification receive from Ops/SPOC/QA/ Analyst/ SDM TRAINING Linguistic Training :- Usage of Phonetics as a tool and concept to correct speech defects Transformational Grammar :- Usage of Syntax to correct errors in Grammar QUALIFICATIONS: In order for the job to be successfully performed, the following are the credentials required. EDUCATION/ EXPERIENCE Bachelor’s degree or equivalent 1-2 years experience in foundation skills training 1-2 years hands on experience training module development LANGUAGE Excellent written and verbal communication skills Must possess good presentation skills OTHER COMPETENCIES Familiarity with Linguistics and Soft Skill Concepts Excellent Organizational and planning skills Must be results oriented Good understanding of Group Dynamics (diversity)

Skill Required

  • Creative Thinker
  • Problem Solving Skills
  • Analytical Skills
  • Calm Under Pressure
  • Open to Flexible Schedules
  • Attention to Detail
  • Empathetic to Customers
  • Positive Attitude
  • Strong Communication Skills

Qualification Required

  • No Requirement

Allowances and Incentives

  • Monthly
    Performance Incentive

  • Free

  • Medical Benefits

  • Medicine

  • Critical
    illness Benefits

  • Life

  • Work Shift/Schedule

  • 24/7